HRMD 610 Midterm Exam (UMUC)
1. If a job posting’s goal was to yield 20 applications and it yields 10 applications but only 5 of them have the basic qualifications, what is the yield ratio?
A. 10:20 or 50%
B. 5:10 or 50%
C. 5:20 or 25%
D. 5% or10:20
E. 5% or 5:20
2. A company spent $10,000 in recruiting efforts, received 20 applications, and hired 10 people, what was the cost per hire?
A. $100
B. $500
C. $1,000
D. $5,000
E. $10,000
3. During the recession, Company A laid off 45 employees. During the recovery, Company A hired those 45 back along with 5 new recruits. Within six months, only 25 of those employees still worked for Company A, 3 of which are from the 5 new recruits. What is the new hire turnover ratio?
A. 50%
B. 40%
C. 60%
D. 20%
E. 10%
4. During the 2008–2009 recession, what percent of HR executives said that they were cutting recruitment back?
A. 48%
B. 36%
C. 50%
D. 63%
E. 55%
5. Which validity measure would be most associated with the measurement of “honesty”?
A. High level validity
B. Criterion-related validity
C. Content validity
D. Low level validity
E. Construct validity
6. What percentage of midsize and large companies use personality and ability assessments to help ensure the right fit between the job candidate and the job?
A. About 45%
B. About 20%
C. About 50%
D. About 80%
E. About 65%
7. What law gives employers the limited right to do credit checks?
A. Civil Rights Act of 1964
B. Fair Trade Act
C. Credit Analysis Reporting Act
D. Equal Employment Opportunity Act
E. Fair Credit Reporting Act
8. _________ is the extent to which a test measures what it claims to measure.
A. Validity
B. Reliability
C. Accuracy
D. True value
E. Sincerity
9. An employee makes practical jokes on another employee. To stop the jokes, the “victim” employee stops reacting to them. What behavior shaping was provided here?
A. Positive reinforcement
B. Negative reinforcement
C. Alternative reinforcement
D. Punishment
E. Extinction
10. Bill and Monica are asked to act out a sexual harassment situation to develop skill in handling such situations. What type of training is this?
A. Behavior modeling
B. Role-playing
C. Case study
D. Assessment learning
E. Project learning
11. According to a survey by Hewitt Associates, outsourcing of one or more major HR functions occurs in what percentage of companies?
A. 35%
B. 48%
C. 66%
D. 79%
E. 91%
12. ________ distance learning is a process in which a student can sign in to a training site at any point in time.
A. Standardized
B. Cross-trained
C. Motivated
D. Self-directed
E. Asynchronous
13. When a performance appraisal process is valid, what does that mean?
A. It is a factual measure; it measures the process that you want to measure
B. It is consistent with all other measures
C. It has been shown to be reliable in all employment situations
D. It is acceptable to all parties
E. It is feasible to use
14. If bad weather in a sales territory were to occasionally cause a significant drop in sales for a particular salesperson and total sales is a performance criterion on their evaluation, the measure has not met the test of being:
A. Valid
B. Reliable
C. Acceptable
D. Feasible
E. Specific
15. If 360-degree evaluations are the best, why are they not always used?
A. Their graphic rating scales are not always accurate
B. Conflicts between managers
C. Supervisory biases
D. Time and money
E. Balanced scorecards provide higher scores
16. “You came early to class and therefore you must be a good overall student.” What type of performance appraisal error is involved here?
A. Bias
B. Halo
C. Similarity
D. Stereotyping
E. Distributional
17. Due process involves:
A. The concept of providing fair and reasonable disciplinary actions as consequences of an employee’s behavior
B. A thing that requires the individual to ask permission before doing it
C. The process of measuring an employee’s capability and motivation on a continuum
D. Step 3 in the Change Process
E. The right of the individual to know what he or she is being asked to do for the organization and the consequences of that action to the individual employee or others, either in or outside the organization
18. . What are the steps, in order, to the Coaching Model?
A. Describe desired performance, Describe current performance, Compare desired to current performance, Get a commitment to the change
B. Denial, Resistance, Exploration, Commitment
C. Describe current performance, Describe desired performance, Compare desired to current performance
D. Describe current performance, Describe desired performance, Get a commitment to the change, Follow-up
E. Describe current performance, Describe desired performance, Get a commitment to change
19. . What is the performance formula?
A. Performance = Ability x Motivation x Resources
B. Performance = Ability x Coaching
C. Performance = Willingness x Limitations x Resources
D. Performance = Motivation x Coaching
E. Performance = Motivation x Resources
20. Which management style is known as the laissez-faire or hands-off style?
A. Participative style
B. Results driven style
C. Consultative style
D. Empowering style
E. Autocratic style
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